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FREQUENTLY ASKED QUESTIONS

You've got questions, we've got answers.

GENERAL

What is SimpleCoat® and how does it work?
SimpleCoat® is an eco-friendly, water-based multi-surface sealer that enhances natural surfaces while protecting against stains, odors, and fingerprints. Our formula creates a durable barrier for easy cleaning.
Is SimpleCoat® safe to use in my home around family and pets?
Absolutely! SimpleCoat® is 100% nontoxic, food-safe, and free from harsh chemicals or odor.
Is SimpleCoat® safe for use on food-preparation surfaces?
Yes! SimpleCoat® is food-safe immediately after application. It's a great option for sealing countertops in kitchens.
Is SimpleCoat® environmentally friendly?
Absolutely! Tt's water-based, non-toxic, and eco-friendly.
Can I use SimpleCoat® on multiple surfaces?
Yes! From natural stone to stainless steel, hard plastics, metals, wood, leather, concrete countertops, and more.
Does SimpleCoat® work on old stains and marks?
While SimpleCoat® is primarily designed for prevention, it can help make old stains less visible on certain surfaces.
Will SimpleCoat® change the appearance of my surfaces?
No. SimpleCoat® enhances natural surfaces without altering their appearance.
Can I use SimpleCoat® on surfaces with existing coatings?
SimpleCoat® is designed to bond with the surface, so it's best to avoid using it over existing coatings. Test on a small area before applying to the entire surface.
Is SimpleCoat® suitable for high-traffic areas?
Yes, SimpleCoat® is perfect for high-traffic areas like kitchen countertops, tables, and more.
Can I use SimpleCoat® for commercial purposes?
Certainly! SimpleCoat® offers lasting protection for both residential and commercial surfaces.
Is there a money-back guarantee?
Yes. We offer a 100% satisfaction guarantee. If not completely satisfied, we'll refund your purchase.
How can I get in touch for more assistance?
Contact our expert team via the "Contact Us" page or at support@simplecoat.com.
How should I store SimpleCoat®?
Store SimpleCoat® in a cool, dry place, away from direct sunlight and extreme temperatures.

ORDERS & SHIPPING

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options during checkout.
Can I modify or cancel my order after it's placed?
Please contact us immediately if you need to modify or cancel your order. We'll do our best to assist you.
How soon will I receive my order?
We process and ship orders within 3-5 business days. You'll receive a confirmation email with tracking details once your order ships.
What should I do if my order arrives damaged?
If your order arrives damaged, please contact us within 7 days with photos of the damaged items and packaging. We'll work to resolve the issue promptly.
Is tracking information provided for my order?
Yes, you'll receive an email with tracking information once your order is shipped.

MAINTENANCE & CARE

How often do I need to reapply SimpleCoat®?
Reapply every 3-6 months for optimal protection based on usage and surface type.
How do I clean surfaces treated with SimpleCoat®?
For routine cleaning, use a mild, pH-neutral cleaner. Avoid harsh chemicals that could deteriorate the sealer's performance.
Can I use abrasive cleaners or scrubbers on surfaces treated with SimpleCoat®?
It's recommended to avoid abrasive cleaners or scrubbers, as they may compromise the sealer's performance over time.

TECHNICAL INFORMATION

What is the coverage area for SimpleCoat®?
Coverage varies based on the surface type and porosity. Generally, a little goes a long way, and one bottle covers a substantial area.
How do I apply SimpleCoat®?
Applying SimpleCoat® is a simple process that ensures effective protection and enhancement of your surfaces. Follow these steps for optimal results: Preparation: Start with a clean and dry surface. Cloth Application: Apply SimpleCoat® onto your application cloth, not directly onto the surface. This technique promotes even coverage and prevents over application. Initial Application: For the first use or if your cloth is dry, you may need more SimpleCoat® initially to fully saturate it. Begin with a quarter-sized amount, evenly distributed across the cloth's surface. Uniform Distribution: Spread the applied SimpleCoat® evenly across the cloth. This initial saturation ensures consistent and effective application. Maintenance Application: As you proceed, smaller amounts of SimpleCoat® will suffice to maintain a "damp" cloth. This step ensures the cloth remains adequately saturated without excess product. Application Process: Gently wipe the treated cloth onto the surface to be protected. Start in an inconspicuous area to practice your technique. Smooth and Even: Apply SimpleCoat® smoothly and evenly, using circular or back-and-forth motions as needed. Avoid excessive pressure to prevent streaking. Regular Check: Periodically check the cloth during application. If it starts feeling dry, add a small amount of SimpleCoat® to maintain the desired "damp" feel. Repeat if Necessary: Depending on the surface size, you may need additional application cloths to ensure uniform coverage without excess product. Remember, a little SimpleCoat® goes a long way. Proper application guarantees the effective protection and enhancement of your surfaces. Refer to the product label for specific guidelines. For any inquiries or assistance, feel free to reach out via our "Contact Us" page or at support@simplecoat.com.